Thank you! Your session is confirmed.
The journey to peace of mind for your family starts now. We're so glad to have you with us.
We've just sent a confirmation email and a calendar invite to the address you provided. Please check your inbox (and spam folder, just in case).
Here's what to expect:
1. The Confirmation Email: You'll receive a confirmation email and a calendar invite from us shortly. This includes all the details of your booking, including the date, time, and a secure link for our video call.
2. Preparing for the Diagnostic Call: There's nothing you need to do. However, the call is most effective if you (the adult child) can briefly describe the main challenges. If your parent is available to join the call and is near the device they need help with (e.g., their computer, printer, or phone), that's even better, but not required.
3. The Diagnostic Call Itself: At the scheduled time, one of our friendly tech advisors will join the call. We'll listen carefully to understand the root of the problem and, by the end of the session, we will provide a clear, actionable plan to move forward.
Our goal is to make this process simple and stress-free. You've done your part by reaching out; you can relax now. We'll take it from here.
If you have any immediate questions, please don't hesitate to contact us at
SilverLink Tech
More Than Tech Support. We Provide Peace of Mind.
